> ART 1 – OBJECT
> ART 2 – ORDER
> ART 3 – DELIVERY
> ART 4 – PAYMENT
> ART 5 – PRICES
> ART 6 – GUARANTY
> ART 7 – SIGNATURE AND FORM
> ART 8 – RESPONSABILITY
> ART 9 – PROCESSING PERSONNAL DATA
> ART 10 – NEWSLETTER SKINTOSKIN®
> ART 11– INTELECTUAL PROPERTY
> ART 12– TOTAL AGREEMENT
> ART 13– DURATION
> ART 14– PROOF
> ART 15– CONSERVATION AND ARCHIVING OF TRANSACTIONS
> ART 16– APLICABLE LAW AND COMPETENCE
These conditions are agreed between New Textiles, Inc., headquartered in Avepark, Spinpark Building, 4806-909 Guimarães- Portugal, and anyone wishing to make a purchase through the skintoskin ® website in www.skintoskin.eu hereafter "User. "
The dispatch of orders will be made worldwide.
However, you should place your order on the website of the geographical area where you want to receive your order.
These conditions relate only to individuals, not traders.
The parties agree that their relations will be governed solely by the general conditions described herein.
Skintoskin® website is accredited by VeriSign ® (SSL certificate), and we pledge to respect all existing practices and uses of e-commerce sector.
ART 1 – OBJECT
These conditions are intended to define the general conditions of sale established between New Textiles, Ltd. and the user, since the act of ordering to the various services provided by New Textiles Ltd., such as methods of payment and conditions delivery of goods.
These conditions govern all steps necessary to accomplish the order and ensure the follow-up of the transaction between the parties.
ART 2 – ORDER
The user shall place the order online, at the website www.skintoskin.eu
To finalize the order, the User must provide personal data such as your User number (a number that is strictly personal) or name, address, telephone number. For this, the user should complete all required fields on the form available for this purpose. Should be a new user, the services of New Textiles, Inc. will assign you a number of user immediately after your first order.
When placing the order, the User expresses its acceptance, full and complete, the general conditions of sale, price and description of the products included in this transaction. These general conditions of sale will be the only applicable between the two parties.
Any dispute on this point will be resolved through an exchange of information and with the guarantees listed below.
In the absence of product availability to New Textiles, Ltd. undertakes to inform the user and to reimburse him of any amounts he have paid within 30 (thirty) days from the date of knowledge of this unavailability.
ART 3 – DELIVERY
Delivery of orders can be made:
- Home delivery
If the user is not at the indicated address, a telephone call is made to arrange delivery or a postcard is left, with which the user should proceed to the survey of the order.
IMPORTANT: Home delivery cannot be done in Boxes.
- In any other address
Enter the desired address in the corresponding fields of the order form online.
The user benefits from a period of 15 (fifteen) days, from the date of receipt of the order, to return the ordered items if they do not fully correspond to their expectations. If lack of compliance, the user may return items that may revert to the replacement or withdrawal pursuant to applicable law. No orders will be dispatched abroad.
To monitor the status of the order, the user can do it directly online at "State of my Order" or call the skintoskin ® Service User Support skintoskin ® to the following number: 00351 253470603 from Monday to Friday from 10:00 to 18.00. (These schedules are subject to change).
ART 4 – PAYMENT
Modes of payment:
- Credit Card (Visa and Mastercard);
- Upon receipt of the order
The value of shipping costs contained in the document will be added to the value of products purchased. Orders costing more than € 150 do not pay shipping costs. Users may benefit from special offers to won’t pay shipping costs.
ART 5 – PRICES
Prices are quoted in Euros, with taxes and fees included.
All prices quoted take into account the VAT on the day of application.
ART 6 – GUARRANTY
All items can be exchanged or returned except those that have stated otherwise. The exchange or refund request must be made within 15 (fifteen) days after the date of receipt.
In exchange, if the new order is costing more, than the User will have to pay the difference, adding to the exchange request payment of outstanding or making them in the act of lifting the new order.
In the case of a reimbursement request of item purchased with a reduced price, New Textiles, Lda will return the amount actually paid and not its entirety.
In all cases, any request for exchange or reimbursement must be made electronically. For more information call +351 253470603.
All items are guaranteed contract, without prejudice to the legal guarantee.
The statutory warranty applies also to the lack of conformity resulting from the packaging and instructions for use (as long as made in compliance with instructions for use)
AFTER-SALES ASSISTANCE AND WARRANTY MANUFACTURER:
In the event of a defective item, the customer should report it immediately to the company filling in this form and New Textiles will replace the item, assuming the shipping costs.
- E-mail: firstname.lastname@example.org
- Post: New Textiles, Lda, Avepark, Parque de Ciência e Tecnologia, 4806-909 Guimarães - Portugal
- Phone: +351 253 470 603
>ART 7 – SIGNATURE AND FORM
The user who does not have a number of user will have to perform a registration process that will get it. Should be a new user, the services of New Textiles Ltd. will assign you a number of user immediately after your first order.
This number is strictly personal. The loss or forgetfulness of this number must be reported to the Service User Support by email@example.com or +351 253470602.
The statement online credit card number and the final validation of the order provide proof, according to the laws and allow the enforceability of the amounts that are listed in order of receipt.
This validation constitutes a signature and acceptance of all operations on the e-shop.
ART 8 – RESPONSABILITY
For all stages of access to the website, the process of ordering, to delivery services or later, New Textiles, Ltd. has only an obligation of means. New Textiles, Ltd. excludes any warranty and any responsibility for problems or losses incurred in using the Internet network, in particular, a disruption of service, external intrusion or presence of computer viruses or any force majeure so classified by the jurisprudence of the courts, to the extent permitted by applicable law.
Items sold are described and displayed on the Site with the maximum possible accuracy. If despite all our precautions, errors occur on site or in the catalogs of skintoskin ®, New Textiles, Inc. is not liable for that. Except in case of warranty, any operation elapsed between New Textiles Ltd. and its users, not challenged within 6 months, may not give rise to any claim.
ART 9 – PROCESSING PERSONNAL DATA
The computerized processing of data gathered is done in compliance with laws on data protection and the same is for the shipping of orders, their administrative support, statistics and future presentation of new proposals by New Textiles, Ltd. The data on which collection might be disclosed to third parties of recognized capacity for direct marketing purposes. If you oppose this, suffice it to contact us with your name, surname, address and Number of User. It is guaranteed under the law, the right to access and rectify any data concerning him contained in the database, addressing:
- by E-mail: firstname.lastname@example.org
- by post: New Textiles, Lda, Avepark, Parque de Ciência e Tecnologia, 4806-909 Guimarães
You can access and modify your data at any time in the "My Account customer."
On the Internet, despite being taken by us all precautions to protect our users'data, New Textiles, Inc. shall not be liable for its misuse by unauthorized third parties.
ART 10 –SKINTOSKIN® NEWSLETTER
It is the designation given skintoskin ® Newsletter, e-mailings, promotional offers, newsletters and institutional information about the company or the user, sent directly to the inbox of the user.
You have the ability to subscribe to the newsletter, being automatically registered from the moment you make your first order or your first application on-line catalog.
You can access and modify your data at any time in the "My Account User" and manage your subscription to the newsletter on "Newsletters".
The Newsletter skintoskin ® is a unique Internet site skintoskin ® brand.
ART 11– INTELECTUAL PROPERTY
All elements on the skintoskin® Website, whether visual or audible, including the underlying technology, are protected by copyrights, trademarks or patents. Are the exclusive property of the company New Textiles, Ltd.
The user who has a personal web site and wishes to put to personal use on your site a simple direct link to the homepage of the Site skintoskin ®, shall seek permission from the company New Textiles, Ltd. Do not treat this case, an agreement of affiliation or implied partnership.
On the other hand, any hypertext link to the targeted site of skintoskin ® and using the technique of framing or inline linking is strictly prohibited.
In all cases, any link, even tacitly authorized, shall be removed with a simple request of the company New Textiles, Lda.
ART 12– TOTAL AGREEMENT
These general conditions of sale constitute the entire agreement between the parties in reference.
If any provision of these conditions will become null and void by virtue of a legislative amendment, or by court rules, this should not affect in any event, their validity and respect.
ART 13– DURATION
These conditions apply throughout the duration of the services offered by the company New Textiles.
All items unique to the website are valid within the limits of available stocks.
ART 14– PROOF
The computerized registers, kept in the computer systems of society New Textiles, Ltd. safely are considered as a proof of communications, orders and payments made between the parties.
ART 15– CONSERVATION AND ARCHIVING OF TRANSACTIONS
The file of orders and invoices will be made in a reliable and lasting support to match a faithful and lasting copy.
ART 16– APLICABLE LAW AND COMPETENCE
To the present conditions of sale is applicable the Portuguese law.
Failing resolution by agreement of the parties, any dispute arising from these General Conditions of Sale shall be submitted to the Portuguese court jurisdiction.